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Travel advisory

What travelers should know about Apple's MacBook Pro 15-inch battery recall

By The Hub team, August 16, 2019

Apple issues recall for batteries in some MacBook Pro laptops

Apple has identified that some of its MacBook Pro Retina display 15-inch computers sold between 2015 and 2017 contain a defective battery that needs to be replaced. Please note that the recall does not impact other 15-inch MacBook Pro laptops or other Mac notebooks. If you do have one of these laptops and are planning to travel, we ask that you power them down before carrying them on board, and they must remain off and unplugged throughout the entirety of the flight.

Helpful tips:

Apple has provided guidance about identifying whether your laptop is subject to the recall. To do so, please visit Apple's recall page for more information and it's also where you can enter your laptop's serial number to determine if your device needs repair.

The safety of our customers and employees is our highest priority. We plan to provide updates and will reach out directly to those with upcoming travel plans.

Women & Whisky: An exclusive tasting with MileagePlus

By The Hub team

On March 26, a select group of female United MileagePlus® program members and our corporate travelers used their miles to attend a MileagePlus Exclusives whisky tasting event in Chicago. This event offered customers a chance to learn more about whisky, specifically, The Last Drop Distillers (TLD), network with like-minded women and break the stereotype that whisky is a "boys club" spirit.

New year, new United: Inside our latest enhancements

By The Hub team

It's said that the key to sticking to your New Year's resolutions is making a series of small changes. A couple of months into 2019, we've rolled out several enhancements (some small, some not-so-small) that will add up to make our service more caring, dependable and efficient. It's a new year, and a new United.

More comfort for more customers: 1,600 new premium seats added

By United Airlines, February 06, 2019

Today, we announced the next step in our commitment to making more customers more comfortable by adding more than 1,600 United Polaris® business class and United First® seats to nearly 250 international and domestic aircraft. Additionally, we will revolutionize the regional flying experience by becoming the first airline in the world to welcome the two-cabin, 50-seat Bombardier CRJ 550 aircraft to our fleet, offering customers on key regional routes more legroom, storage and amenities than any other 50-seat regional aircraft operating today.

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The reimagined United app: What you need to know

By The Hub team, January 22, 2019

Today, customers will be able to access the updated United app. With useful enhancements that provide intuitive assistance every step of the way, the United app still includes the features you know and love. And now, thanks to dynamic messaging, the updated app provides useful information throughout your journey whether at the airport or on the go.

How to install the updated app

If you've enabled automatic updates, the United app will automatically update. Otherwise, you'll need to manually update the app to see the updated version. Once you've updated the app, you'll no longer be able to use the previous version. If your phone is set to auto-update, the app will automatically appear on your device and stay. Otherwise, you'll have the previous mobile experience until you manually update.

The new United Polaris lounge at LAX has arrived

By The Hub team, January 12, 2019

Today, Los Angeles' International Airport (LAX) welcomed the newest lounge to the United Polaris® family. Similar to its predecessors, the new United Polaris lounge offers elevated comfort and service from lounge to landing, providing our international premium cabin customers with a truly unique experience.

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