Three Perfect Days: Los Angeles - United Hub
Hemispheres

Three Perfect Days: Los Angeles

By The Hub team

Story by Justin Goldman | Photography by Tanveer Badal | Hemispheres September 2019

No one comes to Los Angeles without having at least a little foreknowledge. If you're a film geek (like me), you know where the heist crew had breakfast in Reservoir Dogs and which building was Nakatomi Plaza in Die Hard. If you're a music geek (like me) you can name the clubs Guns N' Roses welcomed to the jungle and the streets Dr. Dre went rollin' in his '64. If you're from New York or San Francisco (like me), you probably hate LA on principle—for the smog, the Lakers fans, the fame-seeking ethos of Hollywood. And yet, no matter how much you think you know the City of Angels, there's always something more to learn, something real to find. LA County, after all, comprises more than 4,000 square miles and 10 million people (including the largest Mexican and Asian immigrant communities in the U.S.), with a GDP of $700 billion. It's impossible to make an LA guide for everyone, but if you (like me) are a fan of Chinatown and Charles Bukowski, beaches and bowling alleys, Michelin stars and micheladas, here's one for you.

Day 1

Beaches and speakeasies on the Westside

I'm in Los Angeles, so of course I'm eating breakfast by the pool. More specifically, I'm in the lovely atrium at FIG, the poolside restaurant at the Fairmont Miramar Hotel in Santa Monica. In the water, a couple of kids are splashing around in unicorn floaties. On the wall above, Muscle Beach's best-known lifter, Arnold Schwarzenegger, flexes in a mural. On my plate is a scramble chock-full of fresh produce—tomatoes, asparagus, peppers, spinach—from Santa Monica's famed farmers market.

The pool may be Hockney-worthy, but these flip-flops were made for walking. Five minutes down Ocean Avenue, I cross a bridge over the Pacific Coast Highway and onto the Santa Monica Pier, passing the Route 66 sign, caricature artists, funnel cake stands, and carnival rides on my way to the end of the pier, where fishermen toss their lines in the water and tourists snap photos of a sea lion barking for scraps. The sharp salt smell of the ocean beckons, so I backtrack to the sand, where I roll up my jeans and watch the surf slide over my feet. I lose my thoughts in the rhythm of the waves, until a big one crashes in. Reverie over.

A prideful lifeguard tower on Venice Beach

A prideful lifeguard tower on Venice Beach

Going wheels-up at the Venice Skatepark

Going wheels-up at the Venice Skatepark


I watch the surf slide over my feet, losing my thoughts in the rhythm of the waves, until a big one crashes in.

I keep flippin' and floppin' my way south toward Venice Beach, the epicenter of Southern California's grungy, punky beach culture. Snatches of the Doors leak from surf shops and sunglass stands on the very strip where Jim Morrison and Ray Manzarek formed the band. Are you a lucky little lady in the City of Light? Or just another lost angel… I kill a few minutes watching skaters ollie along the undulating walls of the Venice Skatepark, and then I exit the beach, going a few blocks inland to the Venice Canals. Developer Abbot Kinney built these narrow waterways in 1905 to evoke some other Venice, and while I don't see any gondoliers, the homes lining the canals make for a fun self-guided architecture tour, veering from glass-walled Modernist structures to mosaic-tiled hippie bungalows.

A few more blocks up Venice Boulevard, I reach the town's main drag, Abbot Kinney Boulevard. I'm having lunch at Gjelina, which for more than a decade has offered the sort of farm-fresh cuisine and casual-yet-sceney vibe that the rest of the world thinks is LA. I sit at a distressed-wood table and chow down on California king salmon tataki; grilled peaches with burrata, prosciutto, and chicory greens; and a perfectly cooked black bass with olives and heirloom tomatoes. If this is what people associate with LA, I can see why everyone wants to move here.

My feet are flip-flopped out, so it's a good thing my college buddy Matt, who lives in Hermosa Beach, has loaned me his car—a cobalt Chevy Volt we call the Blue Dragon—to help me navigate this unending city. Fortunately, you don't need to be a Targaryen to ride this dragon, so after retrieving the car from the Fairmont valet, I fly up the 405 to the J. Paul Getty Museum, which stands on a hill above the most heavily trafficked freeway in the U.S. I park and take the tram up, then meander through the Robert Irwin–designed Central Garden, following a trickling waterfall to a reflecting pool and an X-Files-esque azalea labyrinth. The scene is so transporting that it's easy to pass a couple of hours without even entering the galleries. Oops.

No time for regrets, though. The afternoon has begun to wane, so I drive back to the Fairmont and take a seat on my balcony to watch the curtain fall on another day in America. Once night has settled and the lights have come up on the pier, I walk over to the Third Street Promenade, an outdoor mallwhere fairy lights twinkle and purple jacarandas bloom above shoppers and buskers singing Justin Timberlake. At the food court, I go up an escalator and tap a code into a black door marked "private." When it opens, I enter Dialogue, an 18-seat tasting-menu hideaway that was one of just 24 restaurants in LA to receive a Michelin star this June. As he passes me the gorgeous plates (21 of them!), chef Dave Beran explains how the Roots' album …And Then You Shoot Your Cousin inspired his menu.

"I reached out to Questlove, and he told me they wrote that album over the course of the last year of their manager's life," Beran says. "It's essentially their progression emotionally. You had to experience that album the way they intended it, and that led us to the idea of writing a tasting menu that had to be experienced the way we intended. Just as the seasons look forward and backward, the dishes do as well. Every dish has something in it from the last one and something to look forward to in the next. Your snapper had a ginger mist on it, which went into the ginger-rhubarb foam, which leads to a rhubarb chip with matcha and lilac pudding, followed by a cucumber-lilac soda. None of our dishes are intended to be complete thoughts as much as completing each other's thoughts." Food for thought, indeed.

The landmark Venice Sign at sunset The landmark Venice Sign at sunset

After dinner, I'm buying Matt a drink as a thanks for lending me the Blue Dragon. I take a cab to Abbot Kinney and meet him at the restaurant Scopa Italian Roots, where we tell the maître d' we have a reservation at Old Lightning. He promptly confiscates our phones and leads us around to the side of the building, through an unmarked door, and into LA's premier bourbon bar. The glass case along the wall taunts us with shelf after shelf of nigh-impossible-to-find vintage bottles. Matt leers covetously at a collection of limited-edition Willett, while I pine for the Pappy. I tell the bartender, Jesús, that I love the wheated flavor profile of the Van Winkles but can't shell out $3,000 for a flight. He brings me a more affordable sampler: a delectably corn-sweet Old Taylor 6-year from 1980; an Old Fitzgerald made by a legendary Kentucky warehouse manager who stole from his stores to create his own sought-after blends; and a 101-proof Evan Williams 12-year that's normally available only in the Bluegrass State. "I hope you didn't drive," Matt deadpans, although I think he's just trying to confiscate my Old Fitzgerald. Not a chance, pal.

Day 2

Artful architecture and swinging nightlife in DTLA

Los Angeles may have an underrated metro system, but the city's true essence is found where the Blue Dragon and I now sit: in bumper-to-bumper traffic on the 10. I pull up my rush-hour playlist, and Guy Clark sings, If I can just get off of this LA freeway, without getting killed or caught…

Eventually, I reach the center of the city, which the Spanish founded in 1781 as El Pueblo de Nuestra Señora la Reina de los Ángeles but has in recent years been rebranded simply as DTLA. I'm starting the morning with a bite at Grand Central Market, a 1917 building that's home to all sorts of hip food stalls. I stop at the G&B Coffee counter and get an almond macadamia latte to sip while I wriggle to the Clark Street Bread stand, where I order avocado toast. It tastes like California.

On the other side of the market, I spot one of LA's signature architectural sights, the Bradbury Building. The interior of this National Historic Landmark, which was built in 1893 and features five floors of ornate iron railings and elevator shafts climbing toward an expansive skylight, looks both stunningly vintage and eerily futuristic. It's little wonder Ridley Scott chose it as the setting for the climactic scene of Blade Runner.

I exit through the side door and gawp at the Pope of Broadway, a soaring mural of Anthony Quinn on the former Victor Clothing Company building across the way, before continuing on through DTLA. This area was once so rundown that it wasn't much of a leap for Scott to imagine that by 2019 it would look like a post-apocalyptic dystopia, but over the last decade it has become the reenergized hub of the city, thanks to places like The Last Bookstore. This temple to the written word is probably best known for its second-floor book tunnel, which tourists and wannabe influencers line up to snap selfies in. I ask a clerk what he thinks is the definitive LA novel, and he points me to John Fante's Ask the Dust, which local literary god Charles Bukowski called "a wild and enormous miracle."

It's a good thing I picked up the reading material, because I'm going to have a wait at my next stop. One of the wonderful, contradictory things about this wonderful, contradictory city is that some of its best restaurants are in run-of-the-mill strip malls. One of these is Sushi Gen, in DTLA's Little Tokyo, where a long line has formed before the doors even open. I take my spot and read for a few minutes—Los Angeles, come to me the way I came to you, my feet over your streets … you sad flower in the sand—before I'm seated at the sushi bar, where a chef slings slices of Tsukiji Market–quality fish (buttery tuna, briney sea bream, sweet shrimp, creamy uni) at me until I wave my napkin in the air like a white flag.

The Pacific Seas bar at Clifton's The Pacific Seas bar at Clifton's

The afternoon sun is beating down and bouncing up off the pavement, so I elect to walk off my meal indoors, at The Broad Museum. The four-year-old building, which entrepreneur Eli Broad and his wife, Edythe, created to house their 2,000-piece collection, stands like a square of honeycomb next to the flamboyantly curvaceous Walt Disney Concert Hall next door—a contrast that associate curator Sarah Loyer tells me was very much intentional.

Jeff Koon's "Tulips" at the Broad Museum Jeff Koon's "Tulips" at the Broad Museum

"Where the Disney Concert Hall reflects light, our building draws light in," she explains. "The ceiling has 318 individual skylights that light the collection gallery. At peak sun hours we have all natural light." We ride the escalator up to the third-floor gallery, an acre of column-free space where pieces by Jeff Koons, Takashi Murakami, Yayoi Kusama, and Kara Walker are on display. I'm particularly struck by Deep Blue, an expansive mixed-media canvas by Los Angeles artist Mark Bradford. "It's inspired by the 1965 Watts Rebellion," Loyer notes. "You can see the map of the city grid, and the different dots and colors represent historic losses from that event."

We ride the Broad's escalator up to an acre of column-free space to see pieces by Jeff Koons and Yayoi Kusama

I thank Loyer for enlightening me and then zip over to the recently restored Hotel Figueroa, which features works from a new artist—often a Southern California woman—every quarter. I valet the Blue Dragon and take a few minutes to peruse Topanga-based painter Sophie Kipner's blind-contour portraits before stretching out on a poolside lounge chair with a Bohemia beer. When I mention to the waitress that something about the pool seems odd, she tells me it's shaped like a coffin. That seems like a bad omen for tonight…

But hey, if I gotta go, there are worse places to have my last meal than Nightshade, Top Chef winner Mei Lin's much-hyped new restaurant in the up-and-coming Arts District. A taxi drops me at a converted warehouse space that's an Instagrammer's dream—blond wood, white brick, mint and emerald green upholstery, and hanging plants—surpassed only by the presentation of the dishes: Hokkaido scallops in a coconut vinaigrette, chicharrón chunks with a bright green coconut and trout roe dipping sauce, prawn toast that tastes like Vietnamese spring rolls, Szechuan hot quail served atop Japanese milk bread (à la Nashville hot chicken). If the atmosphere is heavenly, that last plate is hellish; my eyes start burning upon its arrival, and it takes an extra glass of grüner to cool my mouth after its departure.

Let's keep turning up the heat! Clifton's is a DTLA institution, a Depression-era cafeteria that fed 10,000 people a day, eventually fell into disrepair, and was ultimately reborn as a four-story nightlife bazaar following a 2015 renovation. I climb past the giant trunk of an (admittedly fake) redwood tree to the top-floor Pacific Seas tiki bar, where I sit in a wicker chair under a mermaid statue and sip a Scorpion Bowl (rum, gin, cognac, orgeat, and god knows what else) that is, yes, set on fire by my waitress. Before I get stung, I descend one floor to the Brookdale Ballroom, where dancers in Gatsby-esque getups swing to a New Orleans jazz band. A woman sashays by me in a peacock-feather outfit, but she's gone before I can ask her if this is real or if I've been consumed by the flames of Szechuan pepper and Polynesian mixology.

Day 3

Hollywood history and Eastside eats

It was all real, and I'm paying for it now. Good thing I know the perfect place for a clean-living kind of breakfast. Sqirl is on the edge of East Hollywood, in an area that's still dotted with 99-cent stores, but the line of part-time models waiting outside betrays its hip quotient. I make my way to the counter, order an Horchoffee (vegan horchata shaken with a double espresso) and a Crispy Disco (brown rice with mint, cilantro, cucumber, scallion, avocado, fried egg, and sausage), and grab a seat at the sideboard. The restaurant's sprightly owner, Jessica Koslow, brings over my food and gives me a playful punch on the knee as she takes the stool next to mine.

"It was a lot of pressure to be this funky place and be like, 'Here's what's happening in Los Angeles,'" the Long Beach native says, recalling the rapturous reviews she received after opening in 2012. However, she does take pride in being an evangelist for SoCal cooking. "There are so many different pockets of LA that [its cuisine] is hard to describe, but if you want a neighborhood restaurant for LA, you're here."

The Angel of Breakfast gives me a hug and waves me back to my food. After devouring the Crispy Disco, I head to The Hollywood Roosevelt hotel. Upon checking in, I rendezvous with Tours by Locals guide Jasmine Jia, who takes me on a winding drive through Griffith Park to the Griffith Observatory. The triple-domed Greek Revival building is one of LA's most recognizable—it can be seen in Rebel Without a Cause and La La Land—but Jia tells me it almost didn't get built. The city turned down funding from tycoon Griffith J. Griffith in 1912 because he had infamously shot his wife (who survived) a decade earlier. "There was a sensational trial," Jia says. Griffith re-donated the money when he died in 1919, and the Observatory was completed by the WPA in 1935. Today it's both an interactive astronomy museum and a spot from which you can see the Pacific Ocean, DTLA, Dodger Stadium, and the Hollywood sign.

The soup bowl–size chalices of salty, limey beer are garnished with shrimp, and the straws are even crusted with tamarind candy.

Now, the question every tourist in LA inevitably faces: Should I take a picture with the sign? As we drive over, Jia tells me it was erected as a real estate advertisement in 1923, when it originally read "Hollywoodland." "The land was sold, and the sign should have been taken down," she says, "but it became associated with the movie industry and LA and became a landmark." It was later shortened to Hollywood—better to fit the photo Jia snaps of me from the vista point in Lake Hollywood Park below.

Jia drops me back at the Blue Dragon, and I head to a far less touristed part of the city. Another college buddy of mine, Rob, was born and raised in Cypress Park, his parents among the tens of thousands of Mexican immigrants who settled on the east side of the Los Angeles River, and I've asked him to show me a couple of off-the-radar spots. I cross the concrete riverbed into Boyle Heights and meet him at El Tepeyac Café, an institution that serves old-school Mexican food. Rob points me toward the gargantuan chile verde–slathered Original Hollenbeck burrito, which is stuffed with rice and beans and guacamole and pork and comfort. Next, we zip over to La Chupería, in neighboring Lincoln Heights, where the bartender brings us two micheladas, soup bowl–size chalices of salty, limey beer (a Modelo bottle floats mouth-down in each cup) rimmed with chili sauce and garnished with cucumber, celery, and shrimp. The straws are even crusted with tamarind candy. As we slurp our drinks and watch a replay of the previous night's Dodgers game on the TV, I ask Rob what places like this mean to LA, and if he's worried about them disappearing as the city changes.

The busy lanes at Highland Park Bowl The busy lanes at Highland Park Bowl

"Gentrification brings restaurants and nightlife to areas that were overlooked, but now you have these immigrant-run mom-and-pop businesses, which have contributed so much to LA's cultural identity, operating under the threat of extinction," he tells me. "Without culture, LA risks losing its home too."

I thank the homie for the knowledge, and we split up with plans to meet later. I really need to stretch my legs, so I head to Echo Park. A popular walking path circles the lake where Jack Nicholson's J.J. Gittes snapped compromising photos of Hollis Mulwray in Chinatown, but today it's strangely calm: just a couple of teenagers lazily peddling swan boats and a few kids quacking at the ducks near the shore.

Feeling a little lighter, I get back in the car and cruise up Sunset Boulevard, shopping my way through LA's hippest 'hood, Silver Lake. I browse kid-centric bios of Prince and Bowie at MRKT, whip-stitched watchbands at Dean, and vintage rock 'n' roll tees at Sick City Records. Past the junction with Hollywood Boulevard, I make a pilgrimage to the swirling mural that appeared on the cover of Elliott Smith's Figure 8 album. The storefront has changed tenants several times—it's now a well-regarded Filipino restaurant—but most of the artwork remains, serving as a shrine where fans of the deceased songwriter still leave remembrances.

Echo Park Lake Echo Park Lake

We order frozen White Russians and 'Dead Flowers' comes on. I'm pretty sure we're in a Big Lebowski dream sequence.

Nostalgia makes me hungry. Dinner is at Majordomo, superstar chef David Chang's first California restaurant. I'm joined by Rob and Matt (who has come to reclaim the Blue Dragon) at a table beneath a skylit warehouse ceiling, and we go in on silky tofu topped with uni and avocado, dungeness crab mafaldine pasta, and a pot of boneless chuck short rib onto which our waiter slices a hunk of raclette. "Has anyone ever asked you to carve it straight into their mouth?" Matt asks. "All the time," the waiter replies.

We continue the impromptu reunion at another one of Rob's favorite spots, Highland Park Bowl. A diverse young crowd rolls strikes inside the 92-year-old bowling alley, LA's oldest, which is decorated with league championship banners from decades gone by. We order a round of frozen White Russians, a cocktail the bar calls The Dude Abides, and as we lace up our shoes, the Rolling Stones' "Dead Flowers" comes on. I'm pretty sure we're in a Big Lebowski dream sequence, but I don't see any purple jumpsuits, and the only thing that's nihilistic is the score of our game.

I hug my friends goodbye and hail a ride back to the Roosevelt, where I slip into a robe and look out the window of my suite. Hollywood Boulevard is asleep; the only stars sparkling are the ones embedded in the sidewalk. Good night, stars. Good night, moon. Good night, Los Angeles. I'll see you soon.

Celebrating Hispanic Heritage Month

By The Hub team , October 07, 2019

To celebrate Hispanic Heritage Month — recognized nationwide from September 15 to October 15 — we're highlighting the extraordinary impact of Hispanic Americans on our nation, starting close to home with our more than 13,000 Hispanic colleagues at United.

As part of our festivities, we're showcasing the stories of a few of our Hispanic employees, who were nominated by their colleagues as rock stars. In addition to their personal or professional achievements, these employees were selected because of the significant contributions they've made to United by going above and beyond to help our customers, their fellow colleagues, and the communities we serve, thrive. Whether donating their time volunteering for a worthy cause, leveraging their unique perspective to address a critical business challenge or helping foster an inclusive culture, they make United a better place to work. Let's get to know them better here.

Gabriel Vaisman

Captain Gabriel (Gabe) Vaisman, based in Houston, has been part of the United family for over 34 years. As a native of Argentina who immigrated to the U.S. with his family at a young age, Gabe faced multiple challenges during his school years, including financial struggles and learning a new language. However, with discipline and determination, and even working two jobs in high school, he was able to obtain his commercial pilot's license and multi-engine rating at the age of 18. He quickly moved up the ladder and landed his first job at United in 1985, where he continued to move up and became a captain for our Boeing 737 fleet 22 years ago. When he is not busy flying customer to their destinations, you can find Gabe visiting children hospitals as part of his volunteering efforts with the Pilots For Kids organization in Houston. For the past 14 months, he has also served on the board of Lone Star College, acting as an advisor for their professional pilot degree program and inspiring a new generation of pilots.


Gabe pictured at a lecture at Lone Star College (LSC), with LSC students, and at one of our recent events for Girls in Aviation Day.

"All the volunteer work I do has helped change one life at a time, and I hope that my career story inspires anyone who feels hopeless with no way out of their current situation. The message I always try to leave with young people is that no matter what career you choose, you will have to sacrifice time and maybe give up a few good times with your friends to accomplish what you are pursuing."

Vania Montero Wit

The daughter of Bolivian immigrants, Vania earned her law degree from Harvard University and joined United's legal department 20 years ago. Throughout the years, Vania Montero Wit has advanced to become one of the key leaders of United's legal department as vice president and deputy general counsel. As one of the highest-ranking Latinas at United, Vania represents a crack in the glass ceiling for Hispanic women in corporate America. Despite the heavy demands of her job, Vania is very generous with her time, serving as executive sponsor for uIMPACT, a business resource group supporting women at United, and has given career advice to employees as a panelist for UNITE, United Airlines multi-cultural business resource group. She has made a positive impact in the community as Chair of the legal department's Pro Bono and Community Service Committee, where she even took on and won an asylum case. Vania's compassion for others and continued support of the company's diversity-and-inclusion initiatives make her a role model for both Hispanics and non-Hispanics alike.

Vania (center) speaking at a leadership event at United.

" As a working Latina woman, I strive to be a role model for any and all who are working in a corporate environment and struggling to find their voice or simply looking to make connections and expand their network. My long tenure at United has afforded me a range of experiences and teaching moments all of which I am happy to share with others."

Katherine Gil Mejia

Katherine Gil Mejia is a human resources representative for United Ground Services in at New York/Newark. A native of the Dominican Republic who moved to the U.S. only 8 years ago, she joined United shortly after at the young age of 19. With her work ethic and drive, she quickly became a go-to-person for many departments offering assistance or guidance when needed. Katherine never hesitates to step in and translate for customers or colleagues that are struggling with a language barrier, and she does so while providing amazing customer service. Katherine's knowledge of United — as well as her caring and friendly personality — have earned her the trust and respect of her colleagues. Katherine also has a passion for helping others, giving back, and making a difference in the community. She always offers to volunteer during United Airlines Fantasy Flights, and when she can, she also takes the time to bring Ben Flying bears to kids at hospitals.

Katherine in Newark.

"I know the language barrier for some employees can play a role in potential miscommunication. I often put myself in their shoes and try to relate. My upbringing in Dominican Republic taught me to work and trust my neighbors, community and family. It was natural to bring that trust mentality into work with my colleagues and employees. I believe that is what makes me successful in HR."

Antonio Valentin

Antonio (Tony) Valentin has been working as a ramp service employee at Chicago O'Hare for three years. He's earned the respect of his colleagues by going above and beyond and always stepping in to help both colleagues and customers alike. It's not rare to find him around the terminal translating for Spanish-speaking customers and helping them find their ways to their gates. Tony's caring personality shines beyond the airport in all the volunteering work he does in the local community, especially in the Chicago Humboldt Park area, and in the work he has done as lieutenant commander in the U.S. Coast Guard, including his deployment to Puerto Rico where he assisted with relief effort after Hurricane Maria.

Antonio at Chicago O'Hare.

"I've always had a passion for helping people and I truly believe that being a good person is equal to being successful. As a prior educator, I am always encouraging members of RSE (ramp service employees) to return to school and to live their lives as lifelong learners."

Sylvia Gomez

Sylvia Gomez is the daughter of Mexican immigrant parents that moved to the U.S. in 1960. At the age of 5, her family moved back to Mexico so they could build strong connections with their heritage and culture. They eventually returned to the U.S. in pursuit of a better education, as her father believed that education was the key to success. The move back to the U.S. was not easy, but it gave Sylvia the opportunity to understand two different cultures, which has been instrumental in her career. She recently celebrated 30 years at United, where she currently serves as managing director of IT Infrastructure Program Management. Sylvia has been making a mark in the company with her efforts to pass forward her experience and knowledge, and she spends a great amount of her time mentoring United employees. She is currently mentoring five young women, and she also makes sure to stay in touch with previous mentees to make sure they are still on a path toward success. She is also an active participant on the planning committee for a Women in Technology group and volunteers with Junior Achievement USA, mostly working with inner-city high school students.

Sylvia (center) pictured with Digital Products managing director, Francisco Trejo and Security Technology managing director, Diego Souza at the HITEC San Jose Summit.

"Always look for people that have been there and learn from them. And, always look to see who you can help. Never underestimate the power of having people around you. Have the confidence to take risks and celebrate your successes."

Carlos Palacio

Carlos Palacio, a lead customer service representative in Houston, has been part of the United family for 20 years. When speaking to Carlos, you can clearly see how passionate he is about his job and about United, and embracing his Cuban heritage has been instrumental in delivering excellent customer service at the airport. He even takes extra time with Hispanic customers that cannot speak English, making sure they have all their travel documents and that they have all they need for their journeys. On his spare time, the new father often travels to Latin American countries like Colombia and Cuba to visit children's hospitals and to donate schools supplies for children in need. Seeing the smiles of the little kids he helps keeps Carlos motivated and pushes him to continue his efforts to help others.

Carlos pictured in the cockpit of a United aircraft (left) as well as donating school supplies to children (right).

"I want young people to know that this is a great country … to go to school and make a career and pay attention to mom and dad who want the best for them, and one more thing, never forget we are all human. My culture is very fundamental in my job. I help people every day who need help in Spanish. Speaking Spanish at work helps many of our customers."

Roberto Hernandez

Roberto Hernandez was born and raised in Puerto Rico. His passion for travel and customer service ultimately led him to the airline industry four years ago, when he joined United as a flight attendant. Roberto worked as a purser for a while, displaying excellent leadership skills and customer service. He now works as a base supervisor at New York/Newark and is also the local chapter director for EQUAL, a business resource group at United. In his role at EQUAL, Roberto has been focused on fostering diversity and inclusion at United, especially for the LGBTQ+ community. In fact, he recently played a great role organizing this year's company celebration of Pride in New York and was there front and center representing our company in Pride Live's Stonewall Day on World Pride. Roberto really values his heritage and culture, and is very proud of where he comes from, which is why he did not hesitate to help with the relief efforts in Puerto Rico after Hurricane Maria.

Roberto, posing in the engine of one of United's aircraft.

"I bring my true, authentic self to work each day, ready to assist in whatever way I can. When I say 'true, authentic self' I mean the person I was raised to be. A kind, caring and patient individual who is ready to assist in any way I can. I think the most important piece is to respect each other and to learn from one another. Be proud of who you are, no matter where you're from. We're all different, but if we all integrate together we can make things happen. That's what I love about United. We're doing that."

In their own distinct way, these rock stars exemplify the many ways our company is enriched by our differences and unique journeys. When we create an environment where people feel valued, this influences how we treat one another and our customers across the globe. In the words of our chief executive officer, Oscar Muñoz: "This month is also an opportunity for us to think about our efforts to build bridges between cultures and communicate authentically to all the communities we serve," he said. "By becoming more culturally aware, we can be more effective ambassadors for United's values around the world and embody them in the way we serve our customers and one another."

We hope you're as inspired by this group of dedicated, passionate and talented rock stars as we are.

‘I Think There was a Bigger Purpose’

By Matt Adams , October 02, 2019

Yirlany Moya, a United aircraft move team employee in Los Angeles, is nothing if not an eternal optimist. Which is part of the reason why, for the longest time, she wasn't too concerned about the lump that had formed in her right breast. It couldn't be serious, she reasoned. After all, she was young and healthy.

One afternoon, while talking with her neighbor Cari, Moya joked about the "little ball," as she called it. Cari shot her a serious look and urged her friend to get it checked out. Moya's sister, Joscelyn, did the same after hearing about the lump, but, for weeks, Moya stubbornly refused.

"I kept telling them, 'It's not cancer, stop being negative.'"

Finally, the pestering got to her and Moya called her mom, Esther, who is a retired nurse, for advice. Over the phone, Esther told her daughter not to worry, but talked her into coming to Costa Rica, where she was living, so that they could see a doctor together just in case.

There, a physician examined Moya. When he finished, he asked her to get dressed and meet him in his office. With a grave expression on his face, he said there was a fairly significant chance the mass was cancerous. Her mother broke down in tears, but Moya took the news in stride, not yet ready to consider the worst-case possibilities. It wasn't until she was back in Los Angeles a few days later, after a mammogram and ultrasound confirmed that she had stage-3 cancer, that reality set in.

In March of 2017, Moya underwent a double mastectomy, followed by a difficult three months of chemotherapy. By that fall, she was cancer free, but she wasn't physically able to return to work until October 2018. When she did finally get back to the airport, it was a welcome return to normalcy and a long-awaited reunion with her colleagues, many of whom are like family to Moya after 23 years with the airline.

They welcomed her back with open arms and she, in turn, talked openly about her cancer with them, hoping that it might help someone else. There's nothing wrong with assuming the positive, Moya says, but she tells other women to get checked out immediately if they notice a lump or anything else out of the ordinary. She also reminds them of the importance of yearly mammograms. And recently, when her supervisor was diagnosed with a form of cancer, she guided him through his treatments with encouragement and advice.

Sometimes, she's certain that she went through her ordeal so that she could be a beacon for others in that way. If that's the case, she feels it was worth it. Cancer gave her an ironclad resolve to spread goodness and hope. Her tattoos say it all: Inked across her chest, where her breasts once were, is an anatomically correct heart wrapped in bright pink swirls, with the words "Life doesn't allow you to be weak." On her right calf is a cancer awareness ribbon, with splotches of pink exploding out of it, symbolic of Moya's unbridled joy, which stems from her feeling of unending gratitude.


Moya's Tattoo across her chest: "Life doesn't allow you to be weak."

"I'm in a good place in my life," Moya says today, two years removed from her last round of chemotherapy. "I have a great job, and I'm blessed with a great family and great support system. I wake up every day and give thanks to God. I think there was a bigger purpose for what I went through. Ask me what it is, and I can take a guess, but I haven't figured it out yet. One day, though, I know the dots will connect."

7 family-friendly activities to celebrate fall

By Matt Chernov

Ask someone to name their favorite thing about fall and you'll likely get a different answer depending on where they live. For many people, the mosaic of vibrantly colored leaves and foliage is what defines the months of September through mid-December. Others find the scent of autumnal spices like cinnamon, nutmeg and turmeric is what makes the fall so special. And for some, it's the cooler temperatures that make being outside even more enjoyable. Plus, fall is full of fun activities no matter where you are — from pumpkin patches and apple picking to watching football and enjoying a bowl of chili. All of these things, and more, make the fall so magical. To help you celebrate the season, here are seven fall-themed activities to try this year.

Go apple picking

Apple Orchard

Apple picking combines outdoor fun with delicious and healthy snacks that can be used in a variety of ways, making it the perfect fall activity for adults and children of all ages. Though you'll find countless orchards around the country worth visiting this season, New England is widely considered a prime apple picking destination with over 120 varieties found in the region. It can be argued that the variety they are best known for is the McIntosh apple. This type of apple and many more can be found at Honey Pot Hill Orchards in the lovely town of Stow, Massachusetts, so be sure to stop in and take home a bushel that you pluck from the trees yourself. Picking times are from 9 a.m. until 6:00 p.m. daily, making it easy to schedule a trip.

Meanwhile in California, apple season runs until the end of November, giving you plenty of time to pick a few baskets of Red Delicious or Gala apples before winter. Riley's at Los Rios Rancho in the city of Yucaipa is one of the largest farms of its kind in Southern California and has been welcoming apple pickers to their 10,000-tree farm for more than 100 years.

Visit a pumpkin patch

A young girl runs through a pumpkin patch farm

If there was a fall mascot, it would be a pumpkin, so to celebrate the true essence of the season, it's hard to beat a trip to a colorful pumpkin patch. A pumpkin patch is more than just a place to find the perfect candidate for this year's prize-winning jack-o'-lantern, it's a wonderful way to create cherished new memories with your children or friends. The Great Pumpkin Farm in Clarence, New York, is perfect for pumpkin picking, but also offers weekend activities throughout the fall, including scarecrow making lessons, cider brewing demonstrations, pumpkin pie eating contests, and live music and barbecues.

If you're traveling through the Midwest this season, hop aboard a vintage farm wagon at Polly's Pumpkin Patch in Chilton, Wisconsin, and make your way out into their scenic fields where you can pick as many pumpkins as you want. Other activities at Polly's include a livestock petting zoo, a 40-foot slide and a popular corn cannon that lets older kids launch corn cobs at targets for cash prizes.

Enjoy a harvest festival

Autumn Harvest Festival

An annual tradition in America that dates back to 1613, harvest festivals are outdoor celebrations that coincide with the growing and reaping seasons we all enjoy. Filled with food, fun, music and dance, you haven't truly experienced the wonder of the fall season until you've participated in a local harvest fest. The good news is that there are plenty to choose from around the country this year. Two of the most popular are the Autumn at the Arboretum festival in Dallas, Texas, which runs until October 31, and the incredible North Carolina Pecan Harvest Festival in Whiteville, North Carolina, which ends on November 3. Both of these festivals have been drawing huge crowds for years.

For a harvest fest that's slightly spookier, head to Wisconsin where you'll find the classic Jack O' Lantern Days celebration in the cozy town of Fish Creek, and the Halloween-themed Zombie Days festival on the coast of Chequamegon Bay. Ghoulish activities include an undead musical show, a zombie pub crawl and a traditional harvest festival pumpkin parade. The scary fun lasts from October 26 through October 27.

Hit the trails

A path through autumn foliage forest in Silver Falls State Park, Oregon

Hiking is more than just great exercise; it's an excellent way to bring the whole family together during the fall. And since the leaves are changing colors, it's also a great way to snap some incredible nature photos. So lace up your hiking boots, grab your kids and your camera, and find a trail that's right for you. If you're looking for suggestions, Sterling Point Trail in Vermont and Rome Point Trail in Rhode Island are impossible to beat when it comes to picturesque fall hiking.

On the opposite side of the country, the trails at Dry Creek Falls in Portland, Oregon, were voted one of the most photogenic hiking spots on the west coast by BuzzFeed, and it's easy to see why once you've been there. Covering a distance of just over 4 miles, this beautiful trail is perfect for all skill levels, making it a solid choice for families with kids.

Roll in the hay

Corn Maze sign

Hayrides and corn mazes are traditional fall activities that have never gone out of style, and for very good reason. There's just something wonderfully nostalgic about introducing a new generation of children to the simple pleasures of wandering through an overgrown corn maze, and with so many participating farms scattered across the country, there's a plethora of options to choose from. The Johnny Appleseed corn maze at Shady Brook Farm in Yardley, Pennsylvania, and the popular horse-drawn hayride at Papa's Pumpkin Patch in Bismarck, North Dakota, are two of the best.

In honor of Halloween, the massive haunted hayride at Fear Farm in Phoenix, Arizona, brings an assortment of ghosts, goblins and ghouls to life from early October until the first week in November. Filled with sinister special effects, creepy costumes and macabre makeup, this Hollywood-worthy hayride is recommended for adults and children over the age of 12. With five terrifying corn mazes to choose from, Fear Farm certainly lives up to its name!

Up, up and away

Hot Air Balloon on a farm

Hot air ballooning during the fall is a dazzling way to experience the season in all its natural splendor. After all, how else can you get a spectacular birds-eye view of the colorful trees as their leaves change from green to golden orange? Balloons Over Letchworth, located near New York's Letchworth State Park, offers astonishing views of the surrounding area, including majestic waterfalls and stunning forests. Best of all, they offer a variety of family tour packages, so you'll find just what you're looking for, regardless of the size of your group.

If you're visiting Southern California's wine region this fall, reserve a balloon ride with the fine folks at California Dreamin'. Their friendly FAA commercial licensed pilots will take you and your family on an unforgettable balloon voyage high above the vineyards of Temecula wine country.

Pitch a tent

closeup of one tent in woods

Though typically associated with summer, in many ways the fall is truly the best time of year to go camping. Thanks to the cooler weather, there are few — if any — insects to bother you and your family. Plus, there are less people claiming all the best spots, so you should have no problem picking a prime location to pitch your tent. And when it comes to toasting marshmallow for s'mores over an open campfire, everyone agrees that they simply taste better when eaten on a brisk autumn night.

For the ultimate fall camping trip, book a spot at Earth First Farms in southwest Michigan and set up your tent in an actual organic apple orchard. The 49-acre farm provides campers with complimentary firewood and plenty of fresh produce to pick.

Getting there

Regardless of where you plan to celebrate the fall, book your flight at united.com or by using the convenient United app, and share your story on social media with the #MyUnitedJourney hashtag.

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